For products purchased directly from the KidsBliss website, that you believe it is subject to a return or refund due to faulty or damaged goods, please notify us at info@nativebliss.com.au within 30 days of purchase with a valid reason for return, proof of purchase and photographic evidence.
In the event that you are entitled to a replacement or refund, the replacement or refund will be processed promptly and payment for any refund will be made by the same method that you made payment. All refunds are made at our discretion, unless otherwise required by law.